Unfortunately with the outbreak of Covid-19 supermarket stores have seen an influx of people looking to stockpile food and supplies for their families. It has meant that the supermarkets simply can’t keep the shelves full. All the major supermarkets look like a plague of locusts has gone through and cleared them out. This is despite the stores replenishing stock daily.
To help out their vulnerable customers some stores have dedicated shopping slots to the disabled, elderly and those you care for them. I have compiled a directory of the supermarkets with dedicated opening hours. It is up to date as of 23/03/20 and I will update it regularly with any changes.
Tesco is committing one hour every Monday, Wednesday, and Friday from 9 am to 10 am to prioritize the elderly, disabled and vulnerable. This will be in all stores nationwide except Express stores. Do bear in mind Tesco stores will open from 6 am so there is no guarantee the stores won’t already be empty by this time.
Sainsbury’s have also committed one hour per Monday, Wednesday, and Friday to help vulnerable customers. However, they have chosen the first hour of store opening 8 am to 9 am and this will be dedicated solely to the elderly, disabled and carers.
Sainsbury’s has also put in measures to prioritize home delivery slots for the elderly and disabled. To register as over 70, disabled or vulnerable you need to call 0800 328 1700 be aware the telephone lines are extremely busy. It took me over 200 redials and over 90 minutes to wait in a queue to get through. The process, however, was extremely straightforward and the man I spoke to said my account would be updated within 24 so I can access online delivery slots. I will update again if there are any issues.
Iceland Foods have allocated the first opening hour of every store every day to the elderly and the vulnerable. Store opening hours may vary per store so it’s best to contact your local directly before setting off.
Iceland Foods has also set up a process online for their online delivery services where you click a button to declare yourself as vulnerable and are then allowed through to the shopping system. I am as yet unaware if Iceland Foods are doing any checks on this or if it is an honesty system only.
The Food Warehouse which is also owned by Iceland Foods has dedicated 8 am to 9 am daily to serving its most vulnerable customers.
Waitrose has dedicated its first opening hour per day to its elderly and vulnerable customers as well as those looking after them.
All Co-op stores have a dedicated hour for people at higher risk for Covid-19 and those who care for them. They have not stated online when this is however so you will need to contact your local store directly.
Please share this information far and wide. I am working on a post about your options if you are unable to leave your home and do not have someone to go to these stores for you. This will be available ASAP.